User Guide

Comprehensive guide to using your Carolina Smart Blinds management system

Dashboard Overview

Main Statistics

View key metrics including total leads, estimates generated, consultations scheduled, and newsletter subscribers at a glance.

Time Period Filters

Filter data by current month, prior month, last quarter, year to date, or all time to analyze performance trends.

Estimates Chart

Visualize your estimates by status (Open, Won, Declined) with both count and dollar value breakdowns.

Quick Actions

Access all leads and estimates with one click for quick navigation.

Lead Management

View All Leads

Access a comprehensive list of all customer inquiries with contact information, service type, and status.

Quick Add Lead

Create new leads directly from the dashboard with name, email, phone, service type, message, and source tracking.

Lead Status Tracking

Monitor lead progress through stages: New, Contacted, Qualified, Quoted, Won, and Lost.

Search & Filter

Find specific leads using search by name, email, or phone. Filter by status to focus on specific stages.

Source Attribution

Track where leads come from to optimize marketing efforts.

Estimate Management

View All Estimates

Access all customer estimates with detailed window configurations, pricing, and tracking information.

Quick Add Estimate

Create manual estimates from the dashboard with customer details, window specs, and optional promotional discounts.

Estimate Status

Track estimates through lifecycle: Generated, Consultation Scheduled, Accepted, Declined, or Converted.

Discount Management

Apply promotional discounts or post-generation adjustments to estimates.

Customer Tracking

View IP address, location, referral source, UTM parameters, and session duration for each estimate.

Accept/Decline

Customers can electronically accept or decline estimates, automatically updating status.

Discount Code System

Create Codes

Generate discount codes with custom percentages, validity dates, and usage limits.

Newsletter Integration

Provide exclusive codes to newsletter subscribers to drive conversions.

Usage Tracking

Monitor how many times each code has been used and remaining available uses.

Activate/Deactivate

Enable or disable codes at any time without deleting them.

Code Application

Codes can be applied during estimate generation or added to existing estimates by admins.

Newsletter Subscribers

Subscriber List

View all newsletter subscribers with email, name, signup source, and status.

Quick Add Subscriber

Manually add subscribers from various sources.

Source Tracking

See where subscribers signed up: exit intent popup, footer, homepage, product pages, or cost estimator.

Status Management

Monitor active vs. unsubscribed users.

Interests

Track product interests to tailor communications.

Reminders & Tasks

Create Reminders

Set reminders with title, description, due date, priority level, and optional links.

Priority Levels

Organize tasks by Low, Medium, or High priority for better workflow management.

Link to Records

Associate reminders with specific leads or estimates using the "Related To" field.

Status Updates

Mark reminders as Completed or Cancelled directly from the dashboard.

Overdue Alerts

Overdue reminders are visually highlighted in red for immediate attention.

Cost Calculator

Public Tool

Customers can generate instant estimates for their window treatment projects.

Product Selection

Choose from Roller Shades, Roman Shades, Cellular Shades, Zebra Shades, Woven Wood, Outdoor Shades, and Drapery.

Fabric Collections

Select specific fabric collections, colors, and blackout/openness levels for accurate pricing.

Multiple Windows

Add unlimited windows to a single estimate with individual specifications.

Discount Codes

Customers can apply promotional codes during estimate generation.

Automatic Saving

All estimates are automatically saved with unique reference numbers.

Tracking Data

System captures IP, location, referrer, UTM parameters, and session duration for marketing insights.

Advanced Features

Date Range Filtering

All key metrics support flexible date filtering: current month, prior month, last quarter, year to date, and all time.

Real-time Updates

Dashboard statistics update immediately when new records are created.

Quick Navigation

Click on any stat card to view detailed records for that category.

Responsive Design

Full mobile and tablet support for managing your business on the go.

Export Capabilities

Generate PDF reports for estimates to share with customers.

Consultation Management

Schedule Consultations

Customers can book free in-home consultations through Calendly integration.

Contact Form

Alternative contact method for customers who prefer direct communication.

Estimate Integration

Consultations can be linked to specific estimates using reference numbers.

Status Tracking

Monitor which estimates have consultations scheduled.

Need Additional Help?

If you have questions or need assistance with any feature, please don't hesitate to reach out.